- information collected by third party websites, platforms and/or applications (“Third Party Sites”) which we do not control;
- information collected by Third Party Sites which you access via links on Mobitainment sites; or
- banners, surveys and other advertisements or promotions on Third Party Sites that we may sponsor or participate in.
- These Third Party Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those Third Party Sites.
If you do not agree to the collection, use and disclosure of your personal information in this way, please do not use the Mobitainment Sites or otherwise provide Mobitainment with personal information.
If we discover that we have collected information without consent from a parent or guardian where such consent should have been obtained, we will delete that information as soon as possible.
Access to certain parts of the Mobitainment Sites and/or eligibility to receive prizes, samples or other rewards may be limited to users over a certain age. We may use your personal information to carry out age verification checks and enforce any such age restrictions.
What Information Do We Collect?
We may collect personal information about you from different sources, including:
- Information you give us directly
We may collect information from you directly when you provide us with personal information, e.g. when you register for prize draws or competitions, sign up to receive information, use applications, buy a product or service from us, fill out a survey, or make a comment or enquiry.
The types of information we may collect from you directly include your:
- Email address
- User name
- Telephone number
- Date of birth
- Preferred language
- User-generated content, posts and other content you submit to Mobitainment Sites
- Any other person information you voluntarily provide to us
Information we collect automatically when you use the Mobitainment Sites
- Information about the type of mobile devices, browsers and network service providers you use
- Details of the pages you have viewed
- Your IP address
- Your contact number
- The hyperlinks you have clicked
- Your user name, profile picture, gender, networks and any other information you choose to share when using third party sites (such as when you use the “like” functionality on Facebook or the +1 functionality on Google+)
- The websites you visited before arriving at a Mobitainment Site
Most internet browsers are initially set up to accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. If you disable the cookies this may impact your experience on Mobitainment Sites.
- Information we collect from other sources
We may receive personal information about you from other sources if you have given permission for that information to be shared. This may include information from commercially available sources, such as public databases and data aggregators, and information from third parties. The types of personal information that we may collect from such sources include, but are not limited to your:
- Street address
- Preferred language
- Network provider
- Your shopping habits
- Preferences and information about your lifestyle such as your hobbies and interests
- Publicly available information such as user-generated content, blogs and postings, as permitted by law
How Do We Use Your Personal Information?
We may use your personal information:
- To improve our products and your experience on the Mobitainment Sites.
We may use your personal information to:
- Evaluate the use of the Mobitainment Sites, products and services
- Analyse the effectiveness of our advertisements, competitions and promotions
- Personalise your user experience, as well as to evaluate (anonymously and in the aggregate) statistics on user activity, such as what time you entered a competition, whether you’ve entered it before and what site referred you to it
- Make the Mobitainment Sites easier to use and to better tailor the Mobitainment Sites and our products to your interests and needs
- Help speed up your future activities and experience on Mobitainment Sites. For example, a site can recognise that you have provided your personal information and will not request the same information a second time
- Collect information about the device you are using to view the Mobitainment Site, such as your IP address or the type of Internet browser, operating system or mobile device you are using, and link this to your personal information so as to ensure that each Mobitainment Site presents the best user experience for you
- To contact you regarding products and services which may be of interest to you, provided you have given us consent to do so or you have previously requested a product or service from us and the communication is relevant or related to that prior request and made within any timeframes established by applicable laws.
We may use your personal information to:
- Suggest products or services (including those of relevant third parties) which we think may be of interest to you
- Offer you the opportunity to take part in competitions or promotions
You can opt out of receiving communications from us at any time. Any direct marketing communications that we send to you will provide you with the information and means necessary to opt out.
- To provide you with products or services that you request from us.
We may use your personal information:
- For the purposes of competitions or promotions that you have entered
- To send you information, products or samples that you have requested
- To respond to your queries or comments
Where we collect personal information for a specific purpose, we will not keep it for longer than is necessary to fulfil that purpose, unless we have to keep it for legitimate business or legal reasons. In order to protect information from accidental or malicious destruction, when we delete information from our services we may not immediately delete residual copies from our servers or remove information from our backup systems.
We may make available a service through which you can receive text or other types of messages from Mobitainment (such as short message service, or SMS, enhanced message service, or EMS, multimedia message service, or MMS, unstructured supplementary service data, or USSD, and electronic mail, or eMail) on your wireless, mobile or desktop device (“Message Service”). Unless and until you have elected to opt out of receiving such messages by following the instructions in the Your privacy rights and who to contact section below.
You acknowledge and agree that the Message Service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We do not guarantee that your use of the Message Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Message Service. We may also access the content of your wireless and/or mobile phone account with your carrier for the purpose of identifying and resolving technical problems and/or service-related complaints.
Who Do We Share Your Personal Information With?
As a general rule, we do not share your personal information with anyone outside of Mobitainment. However, we may share your personal information with trusted third parties.
We may share your personal information with:
- Our clients who have enlisted our information processing services on their behalf
- Advertising, marketing and promotional agencies to help us deliver and analyse the effectiveness of our advertising campaigns and promotions
- Third parties required to deliver a product or service to you, such as a delivery or postal service delivering a product that you have ordered or won
- Law enforcement or government authorities where they have followed due legal process to request us to disclose the information
- Third parties who wish to send you information about their products and services, but only if you have given us consent to do so
- Third party providers of services, such as data processing, to Mobitainment
- Web analytics tool providers, such as Google
We may also share your personal information with companies, organisations or individuals outside of Mobitainment if we believe that disclosure of the information is necessary for legal reasons.
We may share your personal information to:
- Conduct investigations into possible breaches of applicable laws
- Detect, prevent and protect against fraud and any technical or security vulnerabilities
- Comply with applicable laws and regulations, co-operate in any legal investigation and meet enforceable governmental requests
Mobiatinment does not sell personal information, except to an entity to which we divest all or a portion of our business, or otherwise in connection with a merger, consolidation, change in control, reorganization or liquidation of all or a portion of our business.
Where Do We Store Your Personal Information?
The host servers for Mobitainment Sites in the European Economic Area are located in Germany and the UK. The host servers for all other Mobitainment Sites are located in the United States of America or in South Africa. Your personal information will be hosted in one of these regions, depending on the origin of the Mobitainment Site you are using, and will be transferred and processed within that region in accordance with applicable data protection laws and regulations.
Transferring Your Personal Information
You should be aware that many countries do not afford the same legal protection to personal information as you might enjoy in your country of origin. While your personal information is in another country, it may be accessed by the courts, law enforcement and national security authorities in that country in accordance with its laws. Subject to such lawful access requests, we promise that anyone processing your personal information outside your country of origin is required to implement measures to protect it and is only entitled to process it in accordance with Mobitainment’s instructions.
Safeguarding Your Personal Information
We take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same. Access to your personal information is restricted to prevent unauthorised access, modification or misuse and is only permitted among our employees and agents on a need-to-know basis.
Your Privacy Rights And Who To Contact
You have the right to tell us if you:
- Don’t want to be contacted in the future by us
- Would like a copy of the personal information which we hold about you
- Would like us to correct, update, or delete your personal information in our records
- Wish to report any misuse of your personal information
To assist us in dealing with your request, please provide your full name and details.
Other Mobitainment Privacy Policies